Privacy Policy

Effective Date: 12/1/2024

Rise Visual Media (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including participation in our SMS program.

Information We Collect

We may collect the following information:

• Personal details provided by you, such as name, email address, and phone number.
• Information automatically collected through cookies and other tracking technologies.
• SMS-specific information, including your mobile phone number and messages exchanged.

How We Use Your Information

We use your information for purposes such as:

• Delivering services, updates, and promotional messages through our SMS program.
• Responding to your inquiries and providing customer support.
• Enhancing user experience and improving our services.

Third-Party Sharing

We do not share your mobile phone number, SMS consent, or any personal information with third parties for their marketing purposes. Your data may only be shared with trusted partners as required to provide services (e.g., SMS delivery providers) and always under strict confidentiality agreements.

SMS Program Details

When you opt into our SMS program:

• Message and data rates may apply.
• You will receive up to 10 messages per month/week.
• To stop receiving messages, reply STOP to any message.
• For help, reply HELP or contact support at info@risevm.com or 203-993-6963.
• Your consent to receive SMS messages is not a condition of purchasing services.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.

To exercise your rights, contact us at info@risevm.com.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies and Tracking

We use cookies and tracking technologies to improve user experience. For details, see our Cookies Policy.

Security

We implement robust measures to secure your information, including encryption and access controls.

Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy, please contact us at:
Email: info@risevm.com
Phone: 347-239-5636
Address: 20 Church St, Unit B, Guilford, CT 06437